Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To complete your return, we require a receipt or proof of purchase.
Please contact sales@shockbushings.com for refund help.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@shockbushings.com.
Exchanges or Returns
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@shockbushings.com and send your item to:
Custom Shock Bushings, LLC
P.O. Box 95, Rudy, AR 72952
Office
8520 S 36th Terrace, Fort Smith, AR 72908
Warranty Policy
6 month warranty with receipt of purchase. Please contact sales@shockbushings.com for warranty help.
Need help?
Contact us at sales@shockbushings.com for questions related to refunds and returns.
